Anonymous
map-marker Pasadena, California

Scam

have no idea where I signed up for this but it;s been charging me for a while and I have no idea what it does, my fault but it's an auto renew bill. Ugh Just cancelled it, and from reading the other reviews I won't even try to get back any money. Horrible way to do business. Apparently it came as a free trial with a flower company I ordered from and then after the free trial I was billed every month for 14.99. I found this out using the new website asktrim.com. I bet a lot of people cancelled their account today.
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Portland, Oregon

Scam rectified

We had an issue with unapproved extraction of funds after and unauthorized membership to Smart Saver Rewards was established after making an online order to Old Pueblo Traders. Nearly $100 was taken from a bank account. We contacted our state's Department of Justice - Consumer Protection Division and filed a complaint with an explanation of the issue. An enforcement officer with the Financial Fraud Division opened a file on our behalf and contacted Smart Saver Rewards with the complaint. Within several weeks, and after considerable correspondence with the enforcement officer, Smart Saver Rewards refunded us all the money they withdrew from our account. Our words of advice: Contact your state's Department of Justice and file a complaint with the Consumer Protection Division.
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Birmingham, Michigan

Beware: American Leisure & Easy Saver piggy-back on your online purchases to "offer" trial memberships!

My 78 year old mother purchased a product from NuWave and little did she know two other companies piggy-backed on that purchase: American Leisure and Easy Saver (2 memberships to a club that is for travel discounts). Although they bill $16.95 monthly each and have different contact info, they are the same scam!! In total, they have billed me $1,050 claiming my mother-who hasn't leisure traveled since 2005-was "offered" these trial memberships and that she was sent a verification email. They couldn't tell me who was the "3rd Party company" she purchased from because they work with several companies. I found out it was NuWave from my credit card company. My mother insists she did not accept any trial memberships because she knows how those go. Therefore, it was either a box that was pre-check selected or a complete scam. How is this legal?? UPDATE: I went to the NuWave website and when you select to purchase, they make you go through 14 screens of offers, but in the end a "Precision Cooking Club VIP membership" is tossed in without ever being selected.
View full review
Reason of review:
Not as described/ advertised
Anonymous

Don't know how I got this charge!

I noticed a charge on my VISA card that I did not recognize. I called the 800 number and spoke to "Josh". He could hardly speak English. When I asked about how this charge got to my credit card he could not explain. He said that he could not find my account---He asked for my account number. I don't have an account number!!! I asked then how did the charge get to my VISA. He said that he didn't know. I asked what Easy Saver was. He explained the program and I would never, ever have signed up for this knowing I would be charged $15 per month. I asked for an address and phone number. He could provide me with neither. I asked where he was operating from. He said that the 800 service operated for many companies all over. He asked for my address. I provided it to him but he did not know how to spell FLORDIA or even that it was in the USA. Obviously, "Josh" was not in America. He wanted my credit card number. At that point I said no he wasn't going to get that as someone had already used it to get money from me. I looked up Easy Saver on the internet and the same number that I called is listed as their number. So I find it interesting that you cannot speak to someone in the USA (if indeed this is a true company). I do have an address and will request specific information as to how and when I began being charged and signed up. I don't have any hope of getting a response. I am disputing the charge with my credit card company. But I know that I must contact Easy Saver also as they initiated the charge. I hope that everyone reviews their credit card statement. Not a happy person!
View full review
Loss:
$45
1 comment
Guest

Yes they did me the same why on my new card but im glade in the numbers or none working but i got me a lawyer and somebody going down for fraud

Anonymous
map-marker Houston, Texas

I WAS CHARGED $14.95 SINCE 2009!!! ProFlowers to the rescue!

Found a charge of $16.95 from "Easy Saver". Called the number listed and spoke to 3 different reps in India! Ripped them a new one and was told that their management, in the good ol USA, would call me asap. Well they never did. I called Proflowers today and spoke to Cathy in San Diego and she knew of the issues surrounding the Easy Saver crooks. She told me her manager named Renee would call me on Monday. She assured me that they would take care of the issue. Cathy was a delight to speak to. So if you have the same issue, I suggest call Proflowers @ 1-80*-580-****. Don't even mess with the reps in India.
View full review
Anonymous
map-marker New York, New York

Just got a $149.95 charge on my MasterCard

These sneaky, unscrupulous bastards put a charge of almost $150 on my card. So many people don't read their statements thoroughly or assume that their spouse or other cardholder made the charge and ignore it and that's how these crapweasels make money. READ YOUR STATEMENTS AND BILLS CAREFULLY! I called them and they said my wife signed up. She didn't. It was probably slipped in during an online transaction, like everybody else says. Caveat emptor. There is no free lunch! They said that the credit will be applied immediately and I asked for a confirmation from "Kevin". He said that he couldn't tell me how long it would take my financial institution to process it. My next call is to Citibank.
View full review
Loss:
$150
Anonymous
map-marker Cincinnati, Ohio

Bought flowers on pro flowers. Was signed up for "easy saver " membership and they charged my credit card $14.95 every month for five years. I just discovered it.

I have been charged $14.95 since 2009. Didn't notice charge on statement until today. I missed the timing to participate in class action law suit that was settled in 2013. Pro flowers acted like they didn't know anything about it and said they have severed ties with easy savers, I'm screwed! Don't buy proflowers or sherries berries. I contacted chase and they can't do anything because I didn't report it on a timely basis. This is a horrible scam. I never got any communication from this company after I allegedly signed up for my membership so it flew under my radar for moe than four plus years.
View full review
Loss:
$1000
1 comment
Guest

Like many others on this site, I ordered Proflowers a few years ago and unwittingly signed up for Easy Saver. I should have reviewed my credit card statements much earlier, but last month I finally noticed the $14.95 charge hitting my credit card.

When I performed a Google search, that's when I finally noticed the monthly charge.

I don't know how I managed to enroll in this scam, but I will never order Proflowers again! That company should refund me for years worth of charges!

Silvia Hernandez
map-marker Los Angeles, California

Easy Saver Rewards charged my account for 5 years !!

Easy Saver Rewards is a scam of a business! My sister made a purchase with my debit card 5 years ago for Oriental Trading and naively, according to the company, accepted a free trial of this program. Granted it was her fault, what angers me most is that year after year Easy Saver made no contact with me or my sister. Electronic statements were not popular 5 years ago, why didn't I receive any letter at least once a year to thank me for paying for a service I NEVER once used. Needless to say, I contacted Oriental Trading and found out their association was cut off over a year ago. Why did neither company send me an email or a letter letting me know about this change or to ask if I would like to continue with a program that had already by then charged $600 to my account if not more. After complaining to the company they offered to refund me for 10 months, considering I paid for 60 months I am NOT happy. This company is unreliable, unprofessional and a scam!
View full review
Loss:
$882
5 comments
Guest

Silvia, excuses only satisfy the people

Who give them.....

Guest
reply icon Replying to comment of Guest-795967

Awesome, that refund was great though!

Guest

Nikalseyn,

As much as I appreciate a little wisdom lecture from an Internet troll, I'll have you know I did inquire to my bank and the obviously not knowledgeable employee assured me it was my banking fees. So just in case you are also wanting to direct me in their direction and complain to them I already have. Regardless, I appreciate your useless comment.

Best Regards,

Silvia.

John N Mzy

Perhaps if you checked your bank balances monthly like normal, responsible people you would have caught the charge. You snooze, you lose.

Guest
reply icon Replying to comment of John N Mzy

Yes, my bank snoozed and therefore it lost.

View more comments (4)
Anonymous

$14.95 monthly charged to my AX card since 8/2013 never authorized

Contacted AX to dispute charges and stop all future attempts of Easy Saver to make a charge on my account. I have never signed up for any monthly charge that would enable me to save money. I am still trying to find/figure out how they got my credit card number. It has to be on an internet purchase, and when I identify the company I will post the information and never do business with them again. I suspect some internet retailers do not realize what Easy Saver is doing, unless they are getting a kick-back. Be careful of internet purchases.
View full review
1 comment
John N Mzy

Perhaps now you understand why it is important to check your monthly statements in a timely manner.

Anonymous
map-marker Phoenix, Arizona

I'm sorry, who ARE you????

Charges showed up on my AmEx. I've blocked the charge and refused to pay the two they've posted. Have NO idea who they are or what the heck the "service" is they think they've provided me, but hopefully this will be the end of it. I'd really like to know how they got my AmEx number, however doing a Web search has turned up many more people who have also had a problem with this company. The contact telephone number they put on my AmEx statement is not even a complete number! When I was able to find a number and call them I was told I needed my account number! As far as I know, I don't have an account or an account number. Dog chasing tail.
View full review
1 comment
Braylie Ocr

I would like to apologize for any confusion or misunderstanding you have regarding our program.

Please contact us at 1-81*-***-****, at your earliest convenience, and will be happy to resolve this matter.

Anonymous
map-marker San Francisco, California

Bogus Charges

They charged are credit card and we have know idea who they are. We want are charge back. We don't want to have anything to do with easy saver. I check are credit card statement and there they were easy saver. I talked to my wife and we have know idea who they are. I checked easy saver on the internet and they have many complaints of charging people who have know idea who they are. I am really pissed off to think a company can go in and charge your credit anytime they want. Please take care of this. I want my money back and know more charges.
View full review
Loss:
$14
1 comment
Braylie Ocr

I would like to apologize for any confusion or misunderstanding you have regarding our program.

Please contact us at 1-81*-***-****, at your earliest convenience, and will be happy to resolve this matter.

Anonymous
map-marker San Diego, California

EZSVR RW

They ride on with something else, latch onto your credit card and jack you for 14.95 a month, every month, forever. We never saw it, or signed up for it. It started to show up on our credit card every month, with nothing as a description saying what it was for. We didn't even get flowers through ProFlower as we have a family florist that we trust and have dealt with for years. They don't hide a charge that you will get in perpetuity somewhere on page 4 of a checkout, not even being up front enough to put it on a seperate page so you Know that you are getting it.
View full review
Loss:
$150
Anonymous
map-marker Browns Mills, New Jersey

Automatic monthly payment from a pro flower order

I only last week discovered that $14.95 has been subtracted from my checking account since 2009. I am very embarrassed and furious at the same time. I was outraged to talk to the people at Easy Saver and they finally said they would refund me 179.40. The total that they have taken from me was 583.05. I am waiting on the refund and just found this site. I will return to check on the refund and demand that I get the entire amount paid out. Has anyone been successful in alerting law enforcement and filing a complaint. I had no idea this was happening and am sure I am not the only person they are getting rich on.
View full review
Loss:
$583
2 comments
c c Xqi

how in the world could you not have noticed this for over 3 yrs?

i just dont see this as possible.

c c Xqi

how in the world could you not have noticed this for over 3 yrs?

i just dont see this as possible.

View more comments (1)
Anonymous
map-marker Macomb, Michigan

Easy Saver

Don't know how we got "signed up for membership" with this business!!!! We have never used whatever this business offers. Still, we have paid $16.95 since January of 2009 and did not catch it...guess I was "sleeping". When I called about canceling this "membership" they refused because I could "not give them the correct information". Soooo, they won't stop charging my checking account. Have since closed out that account entirely. Miserable way to get this resolved, but it worked. This seems to be a scam. I am sorry I didn't catch it $748.00 sooner!!!!I certainly WON'T "sleep" again.
View full review
1 comment
Guest

I totally understand this, my husband took over our checking account for awhile when I couldn't and didnt' question this because he thought maybe it a charge I had initiated. I never noticed it, until recently and yeah, its been going on for about 2 years!!!

I never signed up for this, I don't know what it is....

and I can totally relate to not seeing this or "sleeping"... I hope I can get my money back!

Anonymous
map-marker Midland, Texas

Easy Saver is taking money from checking by misled consent

have been getting charged since 2009!!! WTH!? Hubby is always buying stuff and so am I online.....how did we not notice this for sooo long.... i feel so irresponsible and hubby is furious. We both thought each other had an old "gift" the other was paying off and so didn't think to ask questions! I finally asked if he remembered that it was there and whatever was shouldn't have taken so long to pay off. He didn't have any idea what I was talking about. Searched it and found this site!!!!!!! I'm furious!!!!!!! $693.00!!!!!!!!!!!!! They said I agreed to this. NO WAY. Who wants to waste money on a *** thing like this? I told them they had must of misled me in some way shape or form and i never caught it. They said i had enrolled in another program and canceled that. Why wouldn't i have canceled this at that time if i had known about it? SO ANGRY!!!! What can I do? SUE?
View full review
Loss:
$693
2 comments
Guest

I had purchased flowers on line from Pro Flowers. they are the company behind these charges, We have just discovered we have been charged since 2009.

When I called to ask for a refund I was told that I would hear from their customer service on Monday.

I would like too see everyone who has been ripped off by pro flowers join together and file suit against them. Let it make national news right before Valentines day.

Guest

The same thing just happened to me-from 2008! I called and depended a refund; they assured me that they would send me one: $178 refund on checking account; another $627 in check.

CALL AND DEMAND YOUR MONEY BACK. I talked to Julie at Easy Savers; her phone number is 866.679.8655 x 472.

View more comments (1)
PrincessCadbury
map-marker Sunnyvale, California

I did not sign up for Easy Saver

Easy Saver owes me $538. I did not sign up for Easy Saver, when I spoke to the customer service rep he asked if I ordered from Oriental Express, my response was yes my child does. He then proceeded to tell me that at the end of the order he would have gotten a popup asking if he wanted to save $15 on his next order and giving him a free trial of Easy Saver. He response was very rehersed. I explaind that I did not sign up for anything and did not realize that they were charging me the 14.95 a month, but I would like to be refunded as I neither signed up or authorized my account to be charged. The rep offered to give me information on how to log in online and start using the account after 3 years REALLY! What part of I did not sign up for this did he not understand...I told him I wanted to be refunded the approx $538 they have taken out of my account and cancel this subscription, and all he offered was to cancel and give me 59.95! I want my money back!
View full review
3 comments
Guest

I am still trying to get resolution, this is very frustrating! But it has taught me to pay attention to my bank statements. Larry mine is also over $500 and that does not include any interest charges I may have been charged.

Guest

I'm another of the dupes who just caught the #14.95 monthly charge. They use these relatively small charges which most people do not catch and with an innocent sounding name of 'Easy Saver' I apperantly looked over it on my perusal of the account charges each month.

I, as well, contacted my credit card holder, Visa, who are investigating the charges which in my case, sadly, go bact to May 2009, a whopping $568!!!

I would think the credit card company would have notified me of this scam and do not intend to take some adjustment by them to me as a buyoff. We'll see when they advise the results of their investigaiton.

Guest

Well apparently my husband has been paying $14.95 a month since 2009 for this Easy Saver and never noticed. Well I did this month and I have contacted the credit card company fraud department who hopefully will be able to investigate this.

Crazy!! If I did accidentally sign up, I would think in two years I would have received something from then, an email, note, etc.

on perks but nothing. What a scam and shame on us for not noticing sooner.

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article