Easy Saver owes me $538. I did not sign up for Easy Saver, when I spoke to the customer service rep he asked if I ordered from Oriental Express, my response was yes my child does. He then proceeded to tell me that at the end of the order he would have gotten a popup asking if he wanted to save $15 on his next order and giving him a free trial of Easy Saver. He response was very rehersed.
I explaind that I did not sign up for anything and did not realize that they were charging me the 14.95 a month, but I would like to be refunded as I neither signed up or authorized my account to be charged.
The rep offered to give me information on how to log in online and start using the account after 3 years REALLY! What part of I did not sign up for this did he not understand...I told him I wanted to be refunded the approx $538 they have taken out of my account and cancel this subscription, and all he offered was to cancel and give me 59.95! I want my money back!