Portland, Oregon
0 comments

We had an issue with unapproved extraction of funds after and unauthorized membership to Smart Saver Rewards was established after making an online order to Old Pueblo Traders.Nearly $100 was taken from a bank account.

We contacted our state's Department of Justice - Consumer Protection Division and filed a complaint with an explanation of the issue. An enforcement officer with the Financial Fraud Division opened a file on our behalf and contacted Smart Saver Rewards with the complaint.

Within several weeks, and after considerable correspondence with the enforcement officer, Smart Saver Rewards refunded us all the money they withdrew from our account.Our words of advice: Contact your state's Department of Justice and file a complaint with the Consumer Protection Division.

Reason of review: Pricing issue.

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